Volunteer

Stockroom Assistant/Relief Driver’s Mate

Role Summary

Department: Shops/Products
Role Location: Sutton in Ashfield Retail Shop (29 Forest Street
Sutton in Ashfield, Nottinghamshire, NG17 1DA) and throughout Nottinghamshire
Role Support: You will be supported by the Van Driver and Regional Manager of Shop.

What is the purpose of this role?
Supporting staff to manage the stockroom at the shop in Sutton in Ashfield and the Ransom
Wood storage unit. On an occasional basis, to help with collections and deliveries, and
transfer of stock between our shops in Sutton in Ashfield and West Bridgford.

What impact does this role have?
This role helps the shops to run efficiently and effectively, to be able to sell products for Age
UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to
continue to run effective services for older people.

What activities might you be involved in?
• Supporting staff to manage the stock room within the Sutton shop – keeping racking
clean and tidy, organising space to maintain good health and safety systems.
• Accepting donations from supporters that visit the shop and encouraging those who
are taxpayers to sign up to Gift Aid to increase the value of the donation when sold by
25%.
• Processing items at Ransom Wood storage unit when there is no room to deposit them
straight into the shop.
• Travelling with the driver to pick up donated items (furniture, white goods, bric-a-brac,
clothing, or a mix of all 4)
• Completing deliveries with the driver to customers’ homes
• Volunteering in line with the Charity’s policies and procedures and adhering to the
Volunteer Code of Conduct

What are we looking for?
Essential:
• The physical ability to lift and move furniture and other stock so applicants should be
physically fit and be able to complete these tasks.
• A willingness to complete a variety of tasks both in the shop and at the Ransom Wood
storage unit.
• An individual who gets on well with people to facilitate good customer service.
VOLUNTEER ROLE DESCRIPTION FOR
Stockroom Assistant/Relief Driver’s Mate
Department: Shops/Products
Role Location: Sutton in Ashfield Retail Shop (29 Forest Street
Sutton in Ashfield, Nottinghamshire, NG17 1DA) and throughout Nottinghamshire
Role Support: You will be supported by the Van Driver and Regional Manager of Shops
Volunteer Stockroom Assistant/ Relief Driver’s Mate role description
V1.0 August 2023 (published to the Oracle)

Desirable:
• The ability to drive the van if needed (Luton van or equivalent) will be advantageous.
• Own transport to get to Ransom Wood storage unit (public transport is available but
takes a long time)
For insurance purposes, volunteer drivers are required to be over 21 and under 75
When would you be needed to volunteer?
We are looking for individuals who can volunteer either every Friday and/or Saturday between
9.30am and 4.30pm
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will
include a thorough induction.
What can you gain from this opportunity?
• The chance to make a difference to older people’s lives
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
• A comprehensive training programme
• The opportunity to learn new skills
• Experience to add to your CV
• The opportunity to meet new people and make new friends
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer
Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be
undertaken by the Charity at no cost to the volunteer, after being offered the role.